WHAT’S SHINDIG?

Shindig is a video chat platform that hosts up to 1,000 participants simultaneously. Shindig allows you to chat with fellow event participants, ask questions to the main speaker, present to the audience yourself, join groups in video and chat for collaboration, link 1:1 in private sessions, and meet and mingle with new people. It's the same as interacting in real life – eliminating the distance problem and enabling new connections!


HOW DO I PREP FOR MY SHINDIG?

Check your bandwidth here: testmy.net (click on the combined test option)
A strong standard internet connection is 1.0 Mbps - 1.5 Mbps Upload and Download speeds. If you have a slower connection speed, consider joining using the free Shindig app (available for iOS and Android) on your mobile device or tablet and use 4G. Make sure to upload an avatar at log in!

Sound & Camera
A strong standard internet connection is 1.0 Mbps - 1.5 Mbps Upload and Download speeds. If you have a slower connection speed, consider joining using the free Shindig app (available for iOS and Android) on your mobile device or tablet and use 4G. Make sure to upload an avatar at log in!


HOW DO I USE MY TOOLBAR (from left to right)?

ICON 1: Participants
Everyone in the event is listed here. You can search for an individual by using the search function at the top-right. Easily interact with anyone in the session by connecting via video chat.

ICON 2: Text Chat
The 2nd icon from left in your toolbar is the text chat button. You can message the entire room using “My Room” or scroll the list of participants to send private, direct messages.

ICON 3: Ask Question
Ask Question button will submit your question to the admin/host and s/he may address it by publishing the text question or offering you the chance to ask live on the stage.

ICON 4: Raise Hand
Raise Hand signals you want to go on the main stage to ask a question or share a comment. Once on stage, everyone will be able to hear and see you, like presenting on a stage.

ICON 5: Microphone (Mute)
Mute yourself on/off by clicking the microphone icon. Remember to unmute when you’re on stage!

ICON 6: Privacy Lock
Clicking the lock blocks people from freely joining you in a chat and prompts requests that you can accept or deny. Click on the privacy lock while in a group chat for private conversations.

Shindig Settings (gear icon)
Click on the gear icon on the top right-hand corner of your page for the opportunity to test your camera, mic, or speakers as well as to switch to another or external options you may have on your device.


HOW CAN I ENGAGE WITH OTHER PARTICIPANTS IN AN EVENT?

How do I join a group chat?
Connect in small groups of 2-6 participants for fluid video chat. Pair up with a single participant by single-clicking on their pod or join any group by double clicking the pod of anyone in that group. This feature is great for mingling, group work, and discussions!

How do I combine my small group chat with another small group chat?
Let’s say you're in a group chat with one person and you want to join up with two more peers who are connected in their own group chat. To form a four person group, double-click on any pod in the other group to merge groups. Remember the maximum size for groups is six.

How do I leave a video chat?
Scroll over your icon and click “X” on top right corner. Use the “+” and “-” button to maximize or minimize the chat size on your screen.

Why do I see a photo/default silhouette instead of webcam feed?
The reason for this is that participant either doesn’t have a working camera or they didn’t opt to enable their camera. To fully participate in a Shindig event, we always recommend using a device with a working camera and select to enable camera when prompted.

How do I enable my camera?
If you’re joining on the Shindig app on your mobile device or tablet, be sure to add an avatar via camera or by selecting a photo from your gallery. If you’re at a computer and joining through your browser, you will be automatically prompted to click “allow” to enable your camera and your microphone. If you aren’t automatically prompted by your browser due to your personal settings, click the camera icon in the address bar (top right corner) and select the option to enable your camera/mic.

How do I change my room in large events?
For large-scale Shindig events, upon entering the session you will be assigned to a room. No matter which room you are placed in, you will see the same view of the stage. The only difference you will find in each room, is which other participants are “sitting” next to you. As new rooms open, you will be alerted by helpful pop-up tips. To change and explore other rooms use the right and left arrows that will appear on the right and left sides below in the mid-section of your screen.

What is Podium?
Podium is enabled by the admin/host and allows participants to come up to stage and speak. When enabled, you will see it on stage and you can join by clicking on the “Join Podium” icon in the pod on the stage. To leave the Podium, once on stage you will see a “Leave” button appear. Simply click this button to be removed from the stage and return to the participant level.


CODE OF CONDUCT

All inappropriate behaviors are strictly prohibited on the Shindig platform and may result in a user ban. Find “Report Abuse” in the dropdown menu on the top right corner to report all behaviors of concern.


Did we miss anything? Message us at info@shindigevents.com and we will help!